Billing Help

Billing Help

You can now text TruVista for bill updates—just click the icon below to learn more about our communications.

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Video

Video

View our complete channel lineup, get help with using your remote, and find tips and user guides for your DVR player.

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  • Questions

Where can I download the TruVista Video App?

You can download the TruVista Video App from the App Store (iOS) and Google Play (Android).

How do I install the TruVista Video App on my Fire TV or Smartphone?

Please follow the directions for installation on our TruVista Video Quick Start Guide

Where can I find a list of channels that are available for CatchUp TV or Restart?

You can view which features are available for each channel on our Channel Lineups

Why are some channels not listed as available for CatchUp TV or Restart?

These functions are granted permission by the programmer. If the rights are not granted by the programmer, we are unable to offer it to our customers.

What is the recording capability for Cloud DVR through TruVista Video? Where can I access those recordings?

50 hours of Cloud DVR is included with TruVista Video, and you can access your recordings from any supported device!
Voice

Voice

View our TruVista Voice quick start guide and find all the information you need for setting up and using your new phone.

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  • Video
Security

Security

Get info on how to set up and use your TruVista Security System and find all the information you need about our TruTouch and TruAlert systems.

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  • Video
Business

Business

Access your TruVista CommPortal, see quick start references/guides, and view case studies for a variety of industries we’ve provided business solutions to.

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  • Video
  • Podcasts

Architecture, Engineering & Construction

High Density Wireless

BYOD Solution

4 Benefits of Hosted VoIP

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Customer Care Customer Support Customer Care Customer Care Chat M-F 9-5

Live Chat with our customer care team should you have questions.

Technical Support Technical Support

Live Chat with our qualified IT team for any technical assistance needed.

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