Dear Valued Customer,
We are pleased to share that after a hard week of recovery efforts, 92% of our customers impacted by last week’s storm are now back online! By the end of Friday, we expect service to be fully restored in all markets, except for the more severely affected areas, including Soperton, Pearson, Willacoochee, and a small section of Tifton.
For those impacted areas, we’ve developed reconstruction plans, and we’re happy to report that several businesses in Soperton have already been restored. While these projects may take a few weeks to complete, we remain committed to supporting our communities. As part of that support, we will be providing free public WiFi at designated locations, which will be announced shortly.
If you are in South Carolina or North Georgia areas, and are experiencing TruVista service issues, please call 1-800-768-1212 to submit a ticket.
We want to extend our sincere thanks to our teams for their dedication and to you, our customers, for your patience and understanding.
If you have any questions or need assistance, please don’t hesitate to reach out to our customer service team at the number above.
Warm regards,
TruVista