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⚠️ Fraud Alert: Reports of scam calls requesting payment info. Truvista will never ask for your credit card to upgrade your service over the phone. Learn more

Customer Advisory: Fraud Alert

Truvista has been made aware of fraudulent calls targeting customers. These callers may claim to offer service upgrades and request credit card information.

Please be advised: Truvista will never contact you to ask for your credit card or sensitive personal information over the phone, and we would not ask for your credit card information to upgrade your services.

If you receive a suspicious call:
- Do not provide any personal or payment information
- Hang up immediately
- Contact Truvista directly using our official phone number to verify:
  800-768-1212
We take your security seriously and are actively addressing this issue.

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HELP & SUPPORT CENTER

Truvista Fiber Internet + Wi-Fi Support

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Top Solutions

upgrade my service

Explore faster speeds or add new services to your plan.

eero Wi-Fi Device Guides

Setup your eero device and get better Wi-Fi coverage.

RESTORE INTERNET

Find out what to do to restore connection after an outage.

HELPFUL INTERNET + WI-FI INFO

Additional Solutions

eero Wi-Fi Setup Help

Need assistance setting up your internet or Wi-Fi?

Set up your eero Wi-Fi router

PDF

Use the eero Wi-Fi mobile app Learn about our construction process

Internet + Wi-Fi Connection Help

Need help with your signal or connection?

Restore internet after a power outage

Improve your Wi-Fi signal and placement

PDF

Submitting a Trouble Ticket

Internet Speed Help

Need help improving your internet speed?

How much internet speed do you need? Benefits of symmetrical internet speeds Find the right internet speed

eero Wi-Fi Device Guides

Want to improve your Wi-Fi coverage?

eero Max 7 guide eero Pro 6E guide eero 6+ setup guide

eero Wi-Fi

How do I see how much data my home network is using?

How to View Data Usage in the eero Wi-Fi App

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