Truvista representatives may be visiting your neighborhood to share exciting news; Fiber Internet is now available on your street. Our team will always wear Truvista branded apparel and drive marked vehicles.

Not home? We’ll leave contact information so you can call or text us at a time that works for you.

  • Official Apparel
  • Photo ID Badge
  • Branded Vehicle
  • Official Materials
Official Branded Apparel

Official Branded Apparel

Our reps always wear company-branded clothing,
such as:

  • Shirts
  • Jackets
  • Hats
  • Lanyards

This ensures you can easily recognize them immediately.

Company-Issued

Company-Issued
Photo ID Badge

Every representative carries a visible ID badge that
includes:

  • Their full name
  • A headshot
  • Their rep ID number
  • Our company logo

If you’re unsure, feel free to ask them to show it, they’re trained and happy to do so.

Branded Vehicles

Branded Vehicles
(When Applicable)

Some of our team members may also arrive in branded company vehicles, but not all. Even if the vehicle isn’t branded, you can always rely on:

  • The ID badge
  • Branded apparel
  • Verification phone number:
    833-607-8647
Official Materials

Official Materials

Our reps carry company-branded materials, such as:

  • Brochures
  • Door hangers

Yard signs will also be placed throughout your community signalling that our reps are in your area.

All of these materials will match the branding you see on our website and social channels.

Verify a Rep in Seconds

We want every homeowner to feel confident and comfortable when our door-to-door representatives visit your neighborhood. Transparency matters.

For peace of mind and confirmation that a representative is legitimately part of our team, you can call our Neighborhood Verification Line.

Neighborhood Verification Line: 833-607-8647

Call Now

Have Questions?

Check out our FAQs below or, for additional support, you can use our chat feature online or by calling 833-607-8647 to speak to one of our qualified customer service representatives today!

What does an official Truvista Fiber representative look like?

Our reps are easy to spot. They wear company-branded apparel — shirts, jackets, hats, and lanyards — and carry a visible photo ID badge featuring their full name, headshot, rep ID number, and the Truvista Fiber logo. Some reps may also arrive in branded company vehicles, though not all do.

What kinds of materials should I expect a legitimate rep to carry?

Our representatives carry company-branded materials such as brochures, door hangers, and tablets or clipboards displaying the Truvista Fiber logo. These materials will match the branding you see on our website and social media channels.

What should I do if I’m unsure about someone claiming to represent Truvista Fiber?

Don’t hesitate to ask to see their photo ID badge, our reps are trained and happy to show it. If you’d like extra peace of mind, call our Neighborhood Verification Line at 833-607-8647. Our team can confirm the rep’s name, ID number, and whether they are assigned to your neighborhood that day.

A Truvista rep left a “Sorry We Missed You” note — what should I do next?

If you found a note on your door, the rep may still be nearby. Just call or text the name and phone number written on the note, and they’ll stop back by the same day. It’s the fastest way to reconnect and learn more about what Truvista Fiber can offer your home.

What if I don’t want a Truvista rep to visit my home?

We respect your preferences. Our team is trained to be respectful and professional, and if you’d prefer not to be visited, just let the rep know at the door or reach out through the contact options on our website.

What should I do if I have a concern about a rep’s behavior?

Your comfort always comes first. If you ever have a question or concern about a representative, please contact us directly through our Neighborhood Verification Line at 833-607-8647 or through the contact form on our website. We’ll address it promptly.