Long Distance Services:
YOUR LONG DISTANCE CARRIER SHOULD BE BY YOUR CHOICE
If you’ve never had your long distance service unexpectedly “switched” to another carrier, consider yourself fortunate. Despite heated consumer complaints to governing bodies, this type of “slamming” is all too common in the long distance business.
One way to stop this type of activity is with a “PIC freeze” order — which legally prevents long distance carriers from “picking” an account that is frozen with a specified carrier. TruVista will be happy to freeze your long distance account. Simply call our customer service department and request a PIC freeze on your line(s). Then the only way another carrier can “pick” your account(s) is with your written permission.
If you are with a Long Distance Provider other than TruVista, and would like to switch to us to take advantage of our great rates and discounts, please contact our Customer Service Department.
